Seattle Moves & More Terms & Conditions
THE CUSTOMER AGREES:
Seattle Moves & More will facilitate the load, transportation, and unload of the client’s requested items. Seattle Moves & More will load belongings on the date agreed, and will make best efforts to provide safe storage and delivery of belongings to the destination.
Seattle Moves & More generally charges an hourly rate per person x the number of hours the move takes (port-to-port), plus a fuel charge, credit card processing fee, and any other applicable charges such as: Packing supplies, dump fees, parking permits (if needed), heavy item charges, extra charges for jobs that begin before 9:00 am or end after 8:00 pm, and extra person fees if another worker needs to be called out to the job. Seattle Moves & More may waive any of these extra fees at the owner’s discretion. Discounts for repeat customers and realtor referrals are commonly given. Terms are slightly different for Long Distance Moves (read below for more information).
A small non-refundable deposit is required to secure the moving date(s) on our calendar. This amount will be billed by separate invoice and once it is paid, the customer is bound by our Terms & Conditions. Your deposit amount will deducted from your final invoice the day of your move. Not all moves require an up-front deposit; however, a customer’s agreement to set a date for their move is agreeing to these Terms & Conditions.
The following terms & restrictions apply:
The Client will pack their property into appropriate boxes and other containers unless otherwise agreed upon by Seattle Moves & More. Seattle Moves & More does not accept any liability for items which it did not pack. If Seattle Moves & More is hired for packing services, we accept liability for any damage to items in which we did the packing.
Seattle Moves & More will disassemble and reassemble furniture as required.
Seattle Moves & More will provide materials and prepare furniture items for safe transport.
Seattle Moves & More will supply sufficient employees during the moving process to ensure the safe completion of the job.
In the event of damage to an item(s), Seattle Moves & More is held responsible for any external damage if the damage is due to our negligence. If no external damage is present, the party that packed/prepared the item is held responsible.
Seattle Moves & More is not held responsible for any breakage or damage to any specialty items such as: High-value items (worth over $100 per lb), marble, granite, crystal, appliances, artwork or sculptures, collectibles, family heirlooms, pianos, flat screen televisions, items which have been in storage, or any items listed on a Fragile Item Waiver. A fragile item waiver does not need to be signed in order for Seattle Moves & More to be released from liability against damage to the items named herein.
There is a minimum of 4 hours billing Monday through Friday and a minimum of 5 hours billing Saturday, Sunday and holidays March through October, unless otherwise agreed and approved by Management. Minimum hours may be waived by Management.
The customer is responsible for insurance. Seattle Moves & More provides free insurance at a replaceable value of .60 cents per pound. The free insurance will be selected if the customer does not specify their insurance choice/option. Other insurance options for the customer are: (1) Full Value Coverage is offered at a one-time cost of $5,000.00 paid up front before the move. This fee is non-refundable. Under this coverage, Seattle Moves & More is liable to repair, replace, or reimburse you for the full value of any lost or damaged items in your shipment. (2) The customer may seek third-party insurance or use their own homeowner’s insurance or other insurance coverage the customer may already have. Seattle Moves & More is registered with third party insurance carrier Baker International. Ask our administrative manager to provide the registration number and details for you on how to choose coverage from Baker.
Seattle Moves & More has the right to change these Terms at any time.
PAYMENT
The client is responsible to provide full and complete payment upon the completion of the job. Any late or incomplete payments are subject to a 10% monthly finance charge. For long distance moves, 25% is required to book, 25% is due upon loading, and 50% is due upon delivery. No payment shall be withheld pending damages of any items.
The final moving cost will be determined by the number of crew members provided and trucks/equipment utilized for the entirety of the time required to complete the job, as well as costs for time and fuel to arrive at the job site and return to the headquarters (“Port-to-Port” billing).
Payment is due the day of your move. Payments will be made to Seattle Moves & More via: Personal or Business Check, ACH or credit card* via QuickBooks. *Credit card payments have a 2.9% processing fee unless the fee is waived. ACH has a $10.00 processing fee. Please let us know ahead of time how you would like to pay so we may bill you accordingly.
Seattle Moves & More hereby agrees that it understands the requirements and intricacies of the client’s move and that it will not charge the client for any additional costs or for any services not described in this Agreement, unless otherwise agreed upon prior by the customer.
If Seattle Moves & More has not received payment from the customer within 15 days of the date of the invoice, Seattle Moves & More will refer collection of the unpaid amount to its corporate attorney.
Federal Rules & Regulations
In addition to Washington State Law, the laws of the City of Seattle and the laws of King County, all policies and procedures of Seattle Moves & More fully comply with UTC Tariff 15-C, located here: https://www.utc.wa.gov/MoverRates